The order detail window can be accessed through the Order tab on the Patron window and double clicking an order.
The date the order was placed by the patron.
The date that the order was realized as revenue in the general ledger. This is determined by how the flag is set in Default Data for "Post Orders when Received". Refer to Default Data Accounting for more information on setting up how your organization acknowledges ticket revenue.
Cash Based Accounting
The date/time the first payment was applied to the order.
Accrual Accounting
The date/time the order was confirmed via the payment window at order entry time.
An order that has no revenue date has no impact on the Accounts Receivable or Sales Revenue Accounts maintained in the general ledger and will not appear on the Transaction History Reports. The quantity and value of the tickets sold are included in Ticket Attendance and Analysis based reports.
An order that has a revenue date is included in the Accounts Receivable or Sales Revenue Accounts maintained in the general ledger and will appear on the Transaction History Reports. The quantity and value of the tickets sold are included in Ticket Attendance and Analysis based reports.
The Date/Time the order was journalized to the general ledger. This date is set when the "Create Sales Entry" is performed.
The Date/Time the order was initially created.
The Date/Time the order was last updated.
