Credit Card

Online Credit Card Authorization

For further information regarding this topic please refer to online credit card authorization setup.

Point of Sale Credit Card Initial Setup

Server Status Enabled	Putting a check in this box lets the program know that the server status is enabled and that credit card draft capture is available. If you try to turn on this flag and you are not set up for online credit card authorization a warning message will appear that states: Your system has not been set up for automatic credit card authorization. The flag will remain inactive. For information on setting up your Authorization software, click here.
CC Auth. Software		This is a list of credit card authorization software that will work with Theatre Manager. Choose your software package from the list.
Merchant Provider		This is a drop down list where the user can select one of the approved merchant providers. The merchant provider is the company that supplies the company with the banking network.
Merchant or Client ID	Enter in your Merchant ID or your Client ID.
Capture Mode	Set to host draft capture as default, unless terminal mode has been specifically set up on your merchant account. Host Draft Capture The bank is considered to have the correct total for credit card sales and overrides Theatre Manager. Terminal (PC Authorize is Master) Theatre Manager will send the complete credit card batch when closing / settling and overrides the bank totals.
IP Address	This is the TCP/IP address of the credit card server. E.g. 100.100.1.1
Port #	The well known port or socket number of the credit card server that will be used for communication between the credit card server and the workstations. Valid port numbers are between 1024 and 65535. The default setting is 1111. This number must be unique and must not conflict with other socket numbers on the network.

Authorization Preferences

Duplicate Transactions Force without notification	When checked this will allow the program to put through duplicate transactions. The default setting does not let default transaction slip through unnoticed. A duplicate transaction refers to a patrons credit card number and amount being identical (charged more then once within the same deposit / batch settlement).
Address Verification	A function of many bank networks where you can verify the street address and/or Zip/Postal code for a particular card account number. Used primarily by mail order merchants to prevent fraud.
Walk up Sales Send Card Swipe Data	Send data read by credit card swipe (if available) to reduce transaction costs.
Authorization Timeout xxx seconds	Time in seconds to wait for a response from the credit card server, during an "Authorization Transaction" before timing out. The default setting is 30 seconds. If you are finding that you often have payments that are entered into the batch twice, chances are the first payment timed out in Theatre Manager, and was added to the batch after the time out. The employee would then reauthorize the card, thinking that it had not gone through. The way to catch this is to be diligent during the End of Day, and notice if there are duplicate transactions in the batch, and not to force the batch to close without investigation as to why it does not match Theatre Manager.

Deposit Preferences

Deposit Timeout xxx seconds	Time in seconds to wait for a response from the credit card server during a "Deposit" before timing out. The default setting is 60 seconds.
Unsettle Batches Notify on Quit	Notifies the user if a batch needs to be settled before quitting.
Deposit Status Deposit in Progress	This prevents two users from simultaneously settling a credit card batch

Pinging the Server

Enabling Payment Types to Allow Authorization