Web

Web Sales Options

Enable Web Sales

Enables sales to occur on the web. If turned off, users will receive a message that the site is down.

Method

How web sales are going to be done. Using 'Theatre Manager' means you are hosting your own web site and have a direct pipeline from the web site to the computer that will respond to the sales requests. Using 'CyberSeats' means that you have a contract with them to host your web sales.

Perform Hex Conversion

Perform Hexadecimal conversion before sending page parameters so that parameters within the html of each page will be sent as hexadecimal instead of text.

Max Tickets

Allows you to set the Maximum # of tickets in an order.

Remove performance

Allows you to remove performances from online sales a certain number of minutes prior to performances.

Hold Letter

Allows you to set the letter that seats will be held under while an online sale is being completed.

Server Configuration

Auto Start

If web sales listener window is opened, automatically start the listener and allow web sales to begin. If auto start is not enabled, you can manually start it from the Web Listener window.

Log Connections

Used to log the date, time, request, browser, CPU and operating system of each request to a file.

Timeout X minutes

The maximum number of minutes of inactivity before user must log back in to the web page.

Log Size X lines

The maximum number of lines in the web listener display log. Larger numbers require more memory.

Connections (maximum)

The maximum number of simultaneous requests that will be tracked. More connections means more people can access the server, but overall response will slow. Allow up to 5 connections per expected user.

Send time /60th second

The maximum time (in 60th of a second) to allow the server to take to send a reply to any one request. Shorter means more people can be serviced simultaneously, but individual response might be slow if there are many simultaneous connections being made.

Packet Size

Between 256 and 8192 bytes. Smaller packets means more transmissions to send a reply but other connections will have more time to be serviced while all the data is sent.

Web Server IP Setup

Image/Gif IP and Port #

Enter the IP address of the computer that will act as the web server, if you wish it restricted to one machine. Leave blank if you wish to use more than one machine as a web server. The port number must be entered (5111 is suggested).

Listener IP and Port #

Enter the IP address of the computer that will host the web listener, if you wish it restricted to one machine. Leave blank if you wish to use more than one machine as a web listener. The port number must be entered (5111 is suggested).

Firewall IP and Port #

Firewall IP is your external IP address. It can be entered as an IP address (ie. 63.45.102.105) or as your website address (ie. www.artsvenue.com).

If you do not enter in a Transfer Protocol (http://; ftp://; https://), http:// will be entered automatically.

If the entire field is left blank, Theatre Manager will use the same IP address as what is set for the Listener IP. The port number must be entered (5111 is suggested).

Remote IP and Port #

If you wish to restrict the web sales module to only listen to a specific machine and/or on a specific port, enter their values here. This can be used to restrict access to web sales from a web site through a firewall.

Enable Web Sales	Enables sales to occur on the web. If turned off, users will receive a message that the site is down.
Method	How web sales are going to be done. Using 'Theatre Manager' means you are hosting your own web site and have a direct pipeline from the web site to the computer that will respond to the sales requests. Using 'CyberSeats' means that you have a contract with them to host your web sales.
Perform Hex Conversion	Perform Hexadecimal conversion before sending page parameters so that parameters within the html of each page will be sent as hexadecimal instead of text.
Max Tickets	Allows you to set the Maximum # of tickets in an order.
Remove performance	Allows you to remove performances from online sales a certain number of minutes prior to performances.
Hold Letter	Allows you to set the letter that seats will be held under while an online sale is being completed.

Auto Start	If web sales listener window is opened, automatically start the listener and allow web sales to begin. If auto start is not enabled, you can manually start it from the Web Listener window.
Log Connections	Used to log the date, time, request, browser, CPU and operating system of each request to a file.
Timeout X minutes	The maximum number of minutes of inactivity before user must log back in to the web page.
Log Size X lines	The maximum number of lines in the web listener display log. Larger numbers require more memory.
Connections (maximum)	The maximum number of simultaneous requests that will be tracked. More connections means more people can access the server, but overall response will slow. Allow up to 5 connections per expected user.
Send time /60th second	The maximum time (in 60th of a second) to allow the server to take to send a reply to any one request. Shorter means more people can be serviced simultaneously, but individual response might be slow if there are many simultaneous connections being made.
Packet Size	Between 256 and 8192 bytes. Smaller packets means more transmissions to send a reply but other connections will have more time to be serviced while all the data is sent.

Image/Gif IP and Port #	Enter the IP address of the computer that will act as the web server, if you wish it restricted to one machine. Leave blank if you wish to use more than one machine as a web server. The port number must be entered (5111 is suggested).
Listener IP and Port #	Enter the IP address of the computer that will host the web listener, if you wish it restricted to one machine. Leave blank if you wish to use more than one machine as a web listener. The port number must be entered (5111 is suggested).
Firewall IP and Port #	Firewall IP is your external IP address. It can be entered as an IP address (ie. 63.45.102.105) or as your website address (ie. www.artsvenue.com). If you do not enter in a Transfer Protocol (http://; ftp://; https://), http:// will be entered automatically. If the entire field is left blank, Theatre Manager will use the same IP address as what is set for the Listener IP. The port number must be entered (5111 is suggested).
Remote IP and Port #	If you wish to restrict the web sales module to only listen to a specific machine and/or on a specific port, enter their values here. This can be used to restrict access to web sales from a web site through a firewall.