Version 6.03 Changes for season subscriptions, ability to sell auctions items in real time (new sales method) and fixes for alternate venues. Version 6 • Updates Released June 6, 2002

You must be using version 5.72 to upgrade to version 6.02.

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Preparing for the Update

Theatre Manager will

• Reorganize the database

The user will need to

Before upgrade	Upgrade to version 5.72 if you are not already at that version. Refer to earlier release notes about the process
After upgrade	You need to go to Default Data, ticket tab2 and decide, for Before Event Sales, if you want a new order for each sale, or one large order for each time you go into before event sales. The default is one large order containing all walk up tickets.
Optional Steps	None
Time Required	From any version 6, about 15 minutes. Depends on the number of transaction records you have.

Daily Sales Reporting

• enhanced the tracking of daily sales records to maintain the different portions of the ticket price calculation (price paid, discounts, ticket fee1, ticket fee 2, ticket fee 3, tax1, tax 2, tax 3) for sales, exchanges, and refunds. This is enhanced from just keeping track of the net sales of the day for each of the sales, exchanges, and refunds.
  

Patron List

• when searching for patrons based on Subscription Package, the search parameter will include the fiscal year of the package for more easier identification.

Employee Window

• Fixed an issue the Employee Preferences window where if you changed the toolbar font size setting and remained on that field, the window would not close.
  

End of Day Processing

• Fixed an issue in the End-Of-Day wizard where if the deposit was ‘re-created’ from within the deposit window, then after the deposit was actually completed, the End-Of-Day window may not have refreshed correctly. This eliminates the need to close the End-Of-Day window and reopen it to view the new values. This was a display only problem.
• Fixed an issue with ticket exchanges where if (all 3 conditions must exist)
  ( A) in Default Data the flag ‘Exchanged tickets retain original price’ was turned on and
  ( B) the ticket being exchanged ‘from’ had a Ticket Fee 2 in it and
  ( C) you were exchanging for more tickets then you were exchanging from
  it may have caused an out of balance during the End-Of-Day wizard.

Play and Dates

• When in the Plays & Dates window and under the G/L Entries tab, if you click the Quick Print button, the Job Cost-Play Journal Entries Detail report will print. This reflects more closely the data on the window.
• A number of changes were made to correct some problems with Alternate Venues - if the venue had different price codes than the primary venue. If this was the case, the pricing could have been set up incorrectly for the performance, or for subsequent performances that were added.

Patron Window

• Fixed an issue in the Patron window where if the printer icon on the tool bar was clicked, the tickets that the patron bought may not have appeared in the report.

Season Subscriptions

• Fixed an issue in the Season Reservation window where if you were doing a manual booking and if you cancelled because you decided to stop the process, the subscription was still being updated as being renewed, when in fact it was not.
• Enhanced the Season Change Request report to display the season package the patron’s favorite seats belong to.
• When releasing favorite seats in the Alter Patron Favorite Seats for those patrons who have not renewed, a description of the seats will be copied to the subscription notes. Previously the seats were just deleted. This way if a patron does still renew later on, you’ll know where they were originally seated.
• When releasing favorite seats in the Alter Patron Favorite Seats for those patrons who have not renewed, previously only patrons with a renewal status of ‘Not Started’ were being released. This has been updated to look at ‘Not Started’ and ‘Notice Printed’.
  

Before Event Sales

• Before Event sales is the method to sell tickets really fast. Normally, to assist in the speed issue and for monitoring the number of ticket sales sold just before the event, only one order is created each time entering that mode. However some clients would like a separate order for every ‘Before Event Sale’. To do this, go into Setup >> Data Utilities and click on the “Ticketing 2” tab. There is a box on the left hand side under the Sales options that says “Create a new order for each Before Event Sale”. Make sure that this boxed is checked. After that, each separate ‘Before Event Sale’ transaction will create a new order number.

Ticket Sales using 'Auction Item' Method

• Added a new ticket sales method called 'Auction Item' (the name can be changed in default data). At time of ticket sale with this new sales method, you can change the price and enter a description for the item. This has been used successfully to track silent and live auction sales, as well as provide cash advances for donors at an auction. It could also be used to enter sales of some merchandise items if there are a number of one-of-a-kind things and the prices vary widely.
• In the auction example, 3 performances were set up for tracking. These were : CASH ADV, SILENT and LIVE. The price codes for CASH ADV were set up at $20, $50 and $100 to reflect standard cash advances against credit cards. For SILENT and LIVE,only one price code was allowed and defaulted to zero. In all cases, only one promotion was allowed to speed up selection of an item.