Version 7.12.05

This version has a lot of changes and fixes to reports, sales process, web sales, and more. Many of these changes were in versions 7.07 and up - but were not published.

You MUST cange two ticket faces and reprogram certain credit card swipes

Version 7.11 • Updates

Released Nov 23, 2007

Key changes:

Many
Key Note: all text under icons on PC's have been turned off by default. You can see what a button does by mouse-over on it, or right click and view text on the toolbar

Note: Read prior release notes for any mandatory web pages changes. There are no web page changes and a new web page for this version.

Theatre Manager will

The user will need to

Before upgrade	Read the release notes for any version prior and follow the directions Stop web sales and close all shopping carts. Complete your end of day. Deposit all funds, create all sales entries and post to the GL. Verify the database using data utilities and ensure that everything is ok. Make a backup copy of the database
After upgrade	You must do three things reprogram your credit card swipes to work with version 7. fix two ticket faces if you are having issues (see below) check your web listener when starting it up - you may get an error that it doesn't have apache module version 1.1.6. If not, contact the support team to get it installed. Once you do, your web listener should restart.
Optional Steps	None
Time Required	About half and hour to upgrade from version 7.06.

Before upgrade

Read the release notes for any version prior and follow the directions
Stop web sales and close all shopping carts.
Complete your end of day. Deposit all funds, create all sales entries and post to the GL.
Verify the database using data utilities and ensure that everything is ok.
Make a backup copy of the database

After upgrade

You must do three things
- reprogram your credit card swipes to work with version 7.
- fix two ticket faces if you are having issues (see below)
- check your web listener when starting it up - you may get an error that it doesn't have apache module version 1.1.6. If not, contact the support team to get it installed. Once you do, your web listener should restart.

Optional Steps

None

Time Required

About half and hour to upgrade from version 7.06.

7.12.04 Changes (Nov 20)

There are a number of minor tweaks & enhancements to all aspects of Theatre Manager in this version as we continue to make more options within the system. An example is the addition to the performance selection screen below. Normally, all lists show up with the data in rows and the performance selection window is exactly the same. However you can switch it over to a calender view and sell tickets from that if you right click and change the view.

Reprogramming Ticket Faces

There are two ticket faces that you may need to change so that they continue to work:

Address Ticket Face

I you are upgrading from verison 6, you will probably not have to chnage this ticket face. However if you have edited this ticket face using an earlier release of version 7, you may have to simply edit it to force Theatre Manager to recompile the ticket face. To do this:

Find your address ticket face to edit it
Double click on any line with text in it
Add a space or make some inconsequential change
Save the ticket face
Edit the ticket face again
Undo the change above
Save the ticket face
Test print it.

Credit Card Receipts

The credit card information for this ticket face now comes from a different place in the database and has been enhanced to force more security on the field. You can no longer print out a full credit card as TM forces the field to dispay according to CISP rules and mandatory requirements in a number of US States. Previous to this, we left the encoding to occur in the ticket face. Now, there is no choice.. it must be encoded. To change this ticket face:

Find your credit card receipt ticket face to edit it
Look for some code in it that looks kind of like con('*** **** ***',mid(PAY_CARD_NO,len(PAY_CARD_NO-3),4)
Edit that line in the ticket face and replace the entire line with pick(len(CD_CARD_NO)>0,PAY_CARD_NO,CD_CARD_NO)
Save the ticket face

Changes and Enhancements

General: the reading of a number of lists has been improved about 35% in most list windows. This also affects the performance of some reports.

Sales: a ticket sales warning was added for reserve seating if a number of tickets are selected at one time that is more than the setting in company preferences. The same warning limit is now used for both reserved nd general admission tickets.

Sales: Users are now able to click on background to update the sales in the theatre map (mac only - PC coming soon)

Sales: able to select a group of seats in a map in the middle much easier (mac only, PC coming soon)

Sales: prevent internet holds from being released by anybody other than the web listener or the release all holds button on company preferences ... and then, only if expired.

Sales: added the ability to delete a post dated payment attached to a receipt/letter faster.

Sales: if you right-click on a ticket in the Ticket Review tab during the Sell process, the popup context menu will allow you to change the ticket price/sales promotion.

Sales: Quick Exchange has been implemented. You can access it via the right-click on the patron ticket list, patron window 'tickets' button, sell ticket review tab

Sales: if you right click on the event list in the ticket sales window, you can now view the list of events in calendar format.

Sales: Before event sales - now asks for a reason why patron bought at the start of the process to speed up quick cash and payment processing. Default is in company preferences

Sales: Quick Cash button added to the ticket selling toolbar, and also within the seat selection window, and also if you Right-Click on your sold tickets within the sell window, the option is there too.

Sales: Patron ticket list - revamped the buttons at the bottom of the window to stream line the number of buttons, and now has a popup context menu option for clicking the 'Tickets' button

Sales: added quick-cash button to the ticket sales window. If a sales promotion is required for an order, then the default will be taken from the company preferences window (box office). If none is specified there, then the user will be taken to the payment window.

Reports: ability to select data from a report and copy/paste now works much better

Sales: quick exchange has been implemented and is now renamed "Change Price". It is accessed from the 'tickets' button on the patron screen

Reports: added ability to export patron type (corporate/individual/.....)

Reports: added ability to export patron age code

Reports: added ability to search on any record using the 'changed by employee #' field. This will show a selection of a list of people.

Reports: Volunteer reports are all reviewed for and a couple of them were updated to match version 6.

Reports: added capability to do a letter merge direct from the list of letters window

Reports: added do not mail, do not email, etc as quick selection items on the letter merge, email, and export reports

Reports: fixed printing of invoices when no tickets on the invoice so that comments come out properly

Reports: added a print button to the deposit window to use in addition to the ability to use right click-> print

Reports: improved the performance of the report "Revenues by payment method - ticket based" as much as 50% or more

Letters: fixed saving the recently edited form letters. The form letter menu now list the recently edited letters.

Events & Dates: added budget to the event and performance records for use in the revenues by promotion report.

Misc: there is a new field on company preferences -> the default order reason to buy for quick cash. Set this up as the preferred marketing response for before event. We suggest a promotion that means something like 'walk up'

Misc: new field on company preferences -> print receipt for patron present transactions. This means that a cc receipt is printed for any swiped card. The other receipt printing option now means receipt is printed for non swiped card/non patron present

Misc: indexed the primary email and phone fields so that some searches for mail lists should be faster

Web: fixed the end date search for a pass/gift certificate on the internet. If a pass has an offsale date, it will still show on the internet until it no longer should.

added export of marketing popup fields from the mail list window

and more....